Proceeding of Research and Civil Society Desemination

Development of Point of Sale (POS) Applications using the INOBEL method

Agunawan Agunawan — 2025-12-01

This research aims to develop a Point of Sale (POS) application using the INOBEL (Integrative Outcome-Based Education for Learning Outcomes) Model development method at Na Store Makassar to improve operational efficiency and retail data accuracy. The INOBEL model is adapted as an outcome-based innovation approach with the integration of Supply Chain Management (SCM) and Customer Relationship Management (CRM) modules. Development is carried out through five stages: exploration, design, expert validation, implementation, and evaluation. The validation results showed an 86% feasibility rate, with a 40% increase in transaction efficiency, an 80% reduction in stock recording errors, and a 50% increase in user satisfaction. The system also makes it easier to report financial in real-time and improve customer service. In conclusion, the application of the INOBEL Model is effective in developing outcome-based POS applications for MSMEs. Although limited to a single location and a short time, the results show the potential for further adoption and development with e-payment features and AI-based analytics.

Study on the Influence of Investment on Economic Growth in Konawe Islands Regency

Muhammad Nur — 2025-12-01

This research aims to analyze the role of investment in economic growth in Konawe Islands Regency. Economic development is a continuous process to improve public welfare through the growth of Gross Regional Domestic Product (GRDP). According to data from the Central Statistics Agency (BPS), the Gross Fixed Capital Formation (GFCF) of Konawe Islands Regency for the period 2017–2021 averaged only 32.85 percent, lower than household consumption expenditure of 53.09 percent. This research uses descriptive and quantitative approaches to describe the allocation of investment activities, the rate of economic growth, the influence of investment on economic growth, and the potential utilization of natural resources in regional development. The results of the research show that the allocation of investment activities in Konawe Islands Regency tends to increase with the economic progress of the region. The region's economic growth fluctuates from year to year with the contribution of different economic sectors. Investment has proven to have a positive and significant effect on economic growth, where government capital expenditure through GFCF directly encourages an increase in real GRDP. However, the potential of the region's natural resources has not been optimally utilized, so it is necessary to increase the allocation of more directed investment to accelerate economic growth and regional independence

The Examining The Influence Of Fiscal Decentralization Components On Capital Expenditure: Evidence From Kendari City

Nita Hasnita — 2025-12-01

This study aims to examine the effects of Local Own-Source Revenue (PAD), General Allocation Funds (DAU), and Special Allocation Funds (DAK) on capital expenditure (CE) in the Government of Kendari City. The research adopts a quantitative approach using secondary data obtained from the Kendari City Budget Realization Reports for the first to fourth quarters of 2013–2020. The data were analyzed using multiple linear regression with EViews statistical software to assess both the simultaneous and partial effects of the independent variables on capital expenditure. The results reveal that, collectively, PAD, DAU, and DAK have no significant effect on capital expenditure. However, the partial analysis shows that DAU and DAK have significant positive effects, while PAD has no significant impact. These findings indicate that the capital expenditure of the Kendari City Government remains heavily dependent on intergovernmental transfer funds rather than locally generated revenues. This suggests the need to enhance local fiscal capacity through more effective revenue mobilization strategies to strengthen regional financial independence.

Transforming Civil Servant Performance Through Accounting Information Systems and Competency Development: A Case Study at Bantimurung District Office

Putri Aulia Safitri — 2025-12-01

This study aims to analyze the implementation of accounting information systems and competency development as strategic factors in improving the performance of civil servants (ASN) at the Bantimurung District Office. A qualitative descriptive approach with a case study strategy was employed, involving interviews, direct observation, and documentation. The findings indicate that the accounting information system enhanced administrative efficiency, financial reporting accuracy, and transparency. Meanwhile, competency development through technical training and mentoring increased the readiness of civil servants to utilize digital systems effectively. The synergy between system implementation and employee competence was found to be crucial for sustainable performance transformation. These results underline the importance of employee engagement and technological acceptance as prerequisites for successful digital innovation in local bureaucracies

THE ROLE OF INNOVATION IN MEDIATING ENTREPRENEURSHIP LEARNING AND MOTIVATION TOWARDS ENTREPRENEURIAL INTEREST (CASE STUDY OF STUDENTS OF THE NOBEL INDONESIA INSTITUTE OF TECHNOLOGY AND BUSINESS)

Nur Ainun Alwi — 2025-11-29

This research is a quantitative research with a sampling technique using a survey method. Data was obtained by distributing questionnaires using a Likert scale. This research aims to determine the Role of Innovation in Mediating Entrepreneurship Learning and Motivation towards Entrepreneurial Interest (Case Study on Students of the Nobel Institute of Technology and Business Indonesia). The population used in this study was 100 students from the Nobel Institute of Technology and Business Indonesia. A sample size of less than 50 cannot be factor analyzed; a sample size of 100 or more is required. The data analysis method used was Partial Least Squares using the Smart PLS application.

THE EFFECT OF DIGITAL MARKETING, SERVICE QUALITY AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY AT PT. ARRAFSYAH SAFARI Haramain Tour & Travel

Ardiansyah Ardiansyah — 2025-11-29

This research aims to determine (a) The influence of digital marketing, service quality and customer satisfaction, partially on customer loyalty at PT. Arrafsyah Safari Haramain Tour & Travel (b) The influence of digital marketing, service quality and customer satisfaction, simultaneously on customer loyalty at PT. Arrafsyah Safari Haramain Tour & Travel (c) the most dominant variable among the influences of digital marketing, service quality and customer satisfaction, on customer loyalty at PT. Arrafsyah Safari Haramain Tour & Travel.

The sample in this research was the congregation at PT. Arrafsyah Safari Haramain Tour & Travel as many as 100, research using multiple linear regression analysis methods with data collection using a questionnaire with a Likert scale. The research results show that (a) digital marketing, service quality and customer satisfaction, partially have a positive and significant effect on customer loyalty at PT. Arrafsyah Safari Haramain Tour & Travel (b) digital marketing, service quality and customer satisfaction, simultaneously have a positive and significant effect on customer loyalty at PT. Arrafsyah Safari Haramain Tour & Travel (c) the variable that has the most dominant influence on customer loyalty at PT. Arrafsyah Safari Haramain Tour & Travel.

THE INFLUENCE OF BRAND IMAGE, PROMOTIONS AND PRICES ON HOUSING PURCHASE DECISIONS AT AMALIA PLAINS HOUSE GOWA

Iyan Pratama Putra — 2025-11-29

This research aims to determine (a) The influence of brand image, promotion and price, partially on housing purchase decisions at Amalia Plains House Gowa (b) The influence of brand image, promotion and price, simultaneously on housing purchase decisions at Amalia Plains House Gowa (c ) the most dominant variable among the influences of brand image, promotion and price on housing purchase decisions at Amalia Plains House Gowa. The sample in this research was all consumers at Amalia Hills Gowa Housing, namely 85, the research used multiple linear regression analysis methods with data collection using a questionnaire with a Likert scale. The results of the research show that (a) brand image, promotion and price, partially influence the decision to purchase housing at Amalia Plains House Gowa (b) brand image, promotion and price, simultaneously have a positive and significant influence on the decision to purchase housing at Amalia Plains House Gowa (c) The variable that has the most dominant influence on housing purchase decisions at Amalia Plains House Gowa is price.

THE EFFECT OF SERVICE QUALITY, TRUST AND CRM ON UMRAH PILGRIMS' LOYALTY IN PT ATTA ALMUKARRAMAH UMROH & HAJI TOURISM I

Said Said — 2025-11-29

This research aims to determine (a) The influence of service quality, trust and CRM, partially on the loyalty of Umrah pilgrims to PT Atta Almukarramah Wisata Umrah & Hajj (b) The influence of service quality, trust and CRM, simultaneously on the loyalty of Umrah pilgrims to PT Atta Almukarramah Umrah & Hajj Tourism (c) the most dominant variable among the influences of service quality, trust and CRM, on customer loyalty at PT Atta Almukarramah Umrah & Hajj Tourism. The sample in this research was 85 pilgrims at PT Atta Almukarramah Wisata Umrah & Hajj. The research used multiple linear regression analysis methods with data collection using a questionnaire with a Likert scale. The results of the research show that (a) The influence of service quality, trust and CRM, partially has a positive and significant effect on the loyalty of Umrah pilgrims at PT Atta Almukarramah Wisata Umrah & Hajj (b) The influence of service quality, trust and CRM, simultaneously has a positive and significant effect towards the loyalty of Umrah pilgrims at PT Atta Almukarramah Wisata Umrah & Hajj (c) the variable that has the most dominant influence on the loyalty of pilgrims at PT Atta Almukarramah Umrah Tourism is quality service.

THE EFFECT OF EMOTIONAL INTELLIGENCE AND WORK LOYALTY ON EMPLOYEE PERFORMANCE THROUGH WORK LIFE BALANCE AT CLASS I CORRECTIVE CENTER IN MAKASSAR

Andi Sri Wahyuni — 2025-11-29

This study aims to analyze the influence of emotional intelligence and work loyalty on employee performance with work life balance as a mediating variable in the Class 1 Correctional Center (BAPAS). The background of this research is based on the importance of psychological aspects and work-life balance in supporting the optimal performance of employees, especially in a stressful work environment such as BAPAS. This study uses a quantitative approach with the Partial Least Square (PLS) analysis method. The research sample amounted to 90 respondents who were active employees of BAPAS Class I Makassar. The results of the study show that emotional intelligence and work loyalty have a positive and significant effect on employee performance. In addition, work-life balance has been shown to be a significant mediating variable in strengthening the influence of emotional intelligence and work loyalty on performance. These findings confirm that efforts to improve employee performance do not only depend on technical skills, but also on emotional management, loyalty, and work-life balance. This research provides practical implications for BAPAS management in designing a more holistic and sustainable human resource development strategy.

THE INFLUENCE OF FINANCIAL LITERACY AND E-MONEY USAGE ON THE FINANCIAL PERFORMANCE OF CULINARY MSMES IN TAMALATE DISTRICT, MAKASSAR CITY

Nur Qalbi — 2025-11-29

This study aims to analyze the effect of financial literacy and the use of e-money on the financial performance of culinary MSMEs in Tamalate District, Makassar City. MSMEs play a crucial role in Indonesia's economy but often face challenges in financial management and the adoption of digital technologies. This quantitative research employs a causal design involving 92 culinary MSMEs selected through purposive sampling. Primary data were collected using a Likert-scale questionnaire and analyzed through multiple linear regression, including instrument tests and classical assumption tests. The findings reveal that both financial literacy and e-money usage significantly and positively impact MSME financial performance. Financial literacy enhances business owners' financial decision-making and recordkeeping capabilities, while e-money improves transaction efficiency and cash flow circulation. These results reinforce the applicability of the Technology Acceptance Model in informal sector settings and emphasize the importance of integrating financial knowledge with digital innovation. The study contributes to both theoretical frameworks and practical strategies for empowering local MSMEs through digital and financial literacy development.

THE INFLUENCE OF WASTE UTILIZATION EFFECTIVENESS AND SAVING COST PROGRAM ON THE PERCEPTION OF FINANCIAL PERFORMANCE THROUGH BUDGET EFFICIENCY AS AN INTERVENING VARIABLE AT PT SINERGI NUSANTARA UNIT GULA TAKALAR

Poerwanti Syam — 2025-12-02

This study is a quantitative research that aims to analyze the influence of Waste Utilization Effectiveness and the Saving Cost Program on the Perception of Financial Performance, both directly and indirectly through Budget Efficiency as an intervening variable. Data were collected using a Likert scale questionnaire (1–5), distributed via Google Forms. The results of the study indicate that: (1) Waste Utilization Effectiveness significantly affects Budget Efficiency; (2) The Saving Cost Program significantly affects Budget Efficiency; (3) Waste Utilization Effectiveness has no direct effect on Financial Performance Perception; (4) The Saving Cost Program has no direct effect on Financial Performance Perception; (5) Budget Efficiency significantly affects Financial Performance Perception; (6) Waste Utilization Effectiveness indirectly affects Financial Performance Perception through Budget Efficiency; (7) The Saving Cost Program indirectly affects Financial Performance Perception through Budget Efficiency.

THE INFLUENCE OF EMPLOYEE EXPENDITURE, CAPITAL EXPENDITURE, AND POPULATION ON THE INCREASE OF REGIONAL ORIGINAL REVENUE (PAD) IN TAKALAR REGENCY

Ratnasari Dewi — 2025-12-02

This study aims to analyze the effect of Employee Expenditure, Capital Expenditure, and Population on Regional Original Revenue (PAD) in Takalar Regency. The background of this research is based on the importance of the role of regional finance and demographic factors in improving regional fiscal capacity sustainably. The research uses a quantitative approach with multiple linear regression analysis. The data used are secondary data from financial reports and statistical data of Takalar Regency for three years. Classical assumption tests including normality, multicollinearity, heteroscedasticity, and autocorrelation were performed to validate the model. The regression results show that simultaneously, Employee Expenditure, Capital Expenditure, and Population significantly affect PAD (p-value 0.000). Partially, Capital Expenditure and Population have a positive and significant effect on PAD, while Employee Expenditure does not. The most dominant variable affecting PAD is Capital Expenditure (Beta = 0.881). The study suggests that the local government should prioritize productive capital spending and utilize population potential as a basis for increasing PAD through economic empowerment and expansion of the local tax base.

THE INFLUENCE OF SERVICE ACCESSIBILITY, SERVICE INNOVATION, AND SERVICE QUALITY ON PUBLIC SATISFACTION AT THE TAMALATE DISTRICT OFFICE, MAKASSAR CITY

Mohammad Renal — 2025-12-02

This study aims to analyze the effect of service accessibility, service innovation, and service quality on public satisfaction at the Tamalate District Office in Makassar City. Public organizations play a vital role in providing effective governance and services to citizens. However, challenges such as delays, limited innovation, and inconsistent quality often affect service performance. The study employs an explanatory quantitative approach with a sample of 100 respondents selected using purposive sampling. Data were collected using a structured questionnaire and analyzed through multiple linear regression. The results show that service accessibility, service innovation, and service quality each have a positive and significant influence on public satisfaction, with service quality being the most dominant factor. The findings highlight the importance of enhancing service quality, adopting digital innovation, and improving accessibility to strengthen public trust and satisfaction.

THE INFLUENCE OF SERVICE QUALITY, PRODUCT QUALITY & TRUST ON CUSTOMER SATISFACTION AT PDAM TIRTA MANAKKARA MAMUJU WEST SULAWESI

Ika Triaprianti — 2025-12-05

This study aims to analyze the influence of service quality, product quality, and trust on customer satisfaction at PDAM Tirta Manakarra Mamuju. The method used was a quantitative approach with a survey, involving 99 customer respondents selected using the Slovin sampling technique. Data was collected through a Likert scale questionnaire that had been tested for validity and reliability, then analyzed using multiple linear regression with the help of SPSS version 24. The results of the partial t test showed that service quality (t = 2.164, p = 0.033), product quality (t = 5.333, p = 0.000), and trust (t = 4.674, p = 0.000) had a positive and significant effect on customer satisfaction. The simultaneous F test showed that the three variables together had a significant effect on customer satisfaction (F = 179.454, p = 0.000). The determination coefficient (Adjusted R²) of 0.845 indicates that 84.5% of the variation in customer satisfaction can be explained by the variables of service quality, product quality, and trust and the remaining 15.5 are explained by other variables outside of this study.

THE INFLUENCE OF RECRUITMENT, TRAINING AND PLACEMENT ON TEACHER PERFORMANCE AT AL BAYAN FOUNDATION HIDAYATULLAH MAKASSAR

Nasrullah Nasrullah — 2025-12-05

This study aims to analyze: The Effect of Recruitment on Teacher Performance at Al Bayan Hidayatullah Foundation Makassar, The Effect of Training on Teacher Performance at Al Bayan Hidayatullah Foundation Makassar, The Effect of Placement on Teacher Performance at Al Bayan Hidayatullah Foundation Makassar. This study uses a quantitative method. The study was conducted at Al Bayan Hidayatullah Foundation Makassar. This study distributed questionnaires to 56 respondents. The method used is a quantitative method by testing the hypothesis, namely Validity Test, Reliability Test, Classical Assumption Test, Multiple Regression Analysis, T Test, F Test, and Determination Coefficient. The results of the study indicate that recruitment has a positive and significant effect on teacher performance at Al Bayan Hidayatullah Foundation Makassar. In the second variable, training has a positive and significant effect on teacher performance at the Al Bayan Hidayatullah Foundation, Makassar. The third variable, placement, has a positive and significant effect on teachers at the Al Bayan Hidayatullah Foundation, Makassar. In the simultaneous test, the Recruitment, Training and Placement variables have a positive and significant effect on teacher performance at the Al Bayan Hidayatullah Foundation, Makassar, while the Determination test has a contribution to teacher performance of 61.3%, while the rest is influenced by other variables not included in the study.

TEACHER WORKING GROUP PARTICIPATION ON TEACHER PROFESSIONALISM

Sulaeman Sulaeman — 2025-12-05

This study aims to determine the effect of supervision, education and training, and participation in working groups on the professionalism of public junior high school teachers in Lanrisang District, Pinrang Regency, both partially and simultaneously. This study uses a quantitative approach with multiple linear regression analysis methods. The research sample was 76 teachers selected from public junior high schools in Lanrisang District. The research instrument was tested using validity and reliability tests, as well as classical assumption analysis. The results showed that supervision, education and training, and participation in teachers' working groups partially and simultaneously had a positive and significant effect on teacher professionalism. The findings reinforce the importance of the role of school principals, training institutions, and teacher professional communities in improving the quality of teachers as professional educators.

THE EFFECT OF MOTIVATION, WORK ENVIRONMENT, AND FAMILY SUPPORT SYSTEM ON EMPLOYEE PERFORMANCE AT THE SOCIAL SERVICES OF GOWA DISTRICT

Hijriah Y — 2025-12-05

This study aims to analyze (1) The partial influence of motivation variables, work environment, and family support system on employee performance at the Gowa Regency Social Service. (2) The simultaneous influence of motivation variables, work environment, and family support system on employee performance at the Gowa Regency Social Service. (3) The most dominant variables on employee performance at the Gowa Regency Social Service. The data collection technique used a questionnaire with a population of 72 employees. The number of samples was 72 respondents using the Saturated Sample technique (the entire population). The analysis method used multiple linear regression analysis. The research results show that (1) the work environment and family support system variables have a partial influence on employee performance, while the motivation variable does not have a partial influence on employee performance at the Gowa Regency Social Service (2) Simultaneously, the variables of motivation, work environment, and family support system influence employee performance at the Gowa Regency Social Service. (3) The most dominant variable influencing employee performance is the family support system variable.