The Effect Of Emotional Intelligence And Work Loyalty On Employee Performance Through Work Life Balance At Class I Corrective Center In Makassar

Abstrak

This study aims to analyze the influence of emotional intelligence and work loyalty on employee performance with work life balance as a mediating variable in the Class 1 Correctional Center (BAPAS). The background of this research is based on the importance of psychological aspects and work-life balance in supporting the optimal performance of employees, especially in a stressful work environment such as BAPAS. This study uses a quantitative approach with the Partial Least Square (PLS) analysis method. The research sample amounted to 90 respondents who were active employees of BAPAS Class I Makassar. The results of the study show that emotional intelligence and work loyalty have a positive and significant effect on employee performance. In addition, work-life balance has been shown to be a significant mediating variable in strengthening the influence of emotional intelligence and work loyalty on performance. These findings confirm that efforts to improve employee performance do not only depend on technical skills, but also on emotional management, loyalty, and work-life balance. This research provides practical implications for BAPAS management in designing a more holistic and sustainable human resource development strategy.