Digital Catalog and Eco-Education Integration: Strengthening Service Management in Coastal Literacy Centers

Abstract

This study explores the integration of a digital catalog system with QR code technology and eco-education campaigns to enhance service management and environmental literacy at Rumah Baca Apung Rammang-Rammang, a floating community literacy center in Maros Regency, Indonesia. Using a mixed-methods design, the research involved 40 participants, including literacy managers, volunteers, and community members. The intervention included developing a digital book catalog linked to QR codes for transparent and efficient collection management, alongside environmental education campaigns through posters and social media platforms. Quantitative data were analyzed using descriptive statistics, while qualitative data from interviews and observations were thematically examined. Results indicated that 55% of participants achieved high proficiency in digital catalog use, reducing manual errors and improving administrative efficiency. Eco-education initiatives also produced notable behavioral changes: waste separation increased from 30% to 80%, water reuse from 25% to 70%, and community clean-up participation from 20% to 65%. These findings demonstrate that digital and environmental integration can effectively improve community engagement, environmental awareness, and service quality. The study concludes that this dual approach provides a replicable model for strengthening literacy management and sustainability practices in remote or coastal educational settings.